Remedy & Advocacy
Evidence, complaints, accountability and appropriate escalation.
Explore supportRemedy · Business · Lifestyle
A clearer path
to remedy.
Support to pursue fair outcomes, build your business and create a more stable, fulfilling life. FOF brings careful listening, clear plans and practical action to the things that matter to you.
The principle behind our work
Every account deserves to be heard, tested against the evidence and answered fairly.
Three ways we can help
Fair outcomes. New opportunities. A fresh start.
Choose the support that fits your next step.
Business Consultancy
From your first idea to launch, long-term planning and expansion.
Explore supportLifestyle Consultancy
Fresh Start support for individuals and whole households.
Explore Fresh StartRemedy & Advocacy
Practical support when the process feels stacked against you.
We help people turn scattered documents and difficult experiences into a clear record, a focused request and a sensible route forward.
Evidence & records
Organising letters, dates, decisions and proof of service; identifying missing information; and preparing focused information requests.
Complaints & escalation
Setting out what happened, what needs answering and the remedy sought, then tracking replies and the next appropriate step.
Parking & enforcement
Reviewing notices, enforcement conduct and the documents behind a demand so concerns can be raised through the proper route.
Public body accountability
Helping people prepare clear correspondence to councils, institutions and other bodies when decisions or processes need scrutiny.
Privacy & personal data
Supporting access requests, evidence preservation and challenges to inaccurate or improperly handled personal information.
Safeguarding concerns
Helping families and supporters document urgent concerns and make timely, specific requests to the people responsible.
Our approach
From concern to a clear course of action.
We start with the facts and aim for a proportionate solution. Each matter has its own rules and deadlines, so the route follows the documents and the circumstances.
01
Listen
Understand the concern, the people affected and any immediate deadline or risk.
02
Establish the record
Build a chronology, collect key documents and separate what is known from what still needs checking.
03
Seek answers
Put focused questions and requests to the right organisation, with a record of what was sent and received.
04
Pursue remedy
Consider the response, the available escalation route and the outcome that would fairly address the harm.
Business Consultancy
Your idea. A clear plan. Room to grow.
Bring your idea and ambition. We help you develop the direction, identity and practical tools to launch and grow a business you can be proud of.
Available now · Support tailored to your business
Idea & market research
Clarify your offer, identify your customers and explore your market and competitors.
Branding & identity
Develop your business identity, logos, messaging and consistent branded materials.
Website design & build
Create a website that explains your offer and gives customers a clear way to enquire.
Business plans & proposals
Prepare business plans and focused proposals for clients, partners and potential funders.
Three- & five-year plans
Set a longer-term direction with priorities, milestones, budgets and practical actions.
Launch, operations & expansion
Plan your launch, organise everyday processes and map the next stage of growth.
Choose one service or support across your business journey. After an initial conversation, we agree a proposal covering scope, price and timescale before work begins.
Enquire about business supportLifestyle Consultancy · Fresh Start Programme
Bring your life into focus.
Move forward together.
Make more of your time, talents and skills. Fresh Start helps individuals and households turn their priorities into manageable goals, practical routines and a shared direction.
Available now · One-to-one and whole-household support
Time, talents & skills
Identify your strengths, develop useful skills and organise your week around what matters most.
Healthier habits & clearer priorities
Build everyday routines that support wellbeing, outdoor activity and a clearer sense of direction.
Financial organisation
Organise household finances and work towards reducing debt, with qualified debt support where needed.
Family & household goals
Give everyone a voice, agree shared goals and responsibilities, and protect meaningful time together.
A practical plan & regular reviews
Understand your starting point, set achievable actions and review progress together as circumstances change.
Stronger communities
Build stability and confidence so you are better placed to contribute and help others in your community.
Online and in person. Home visits are available by arrangement in selected areas of Wales, the West Midlands in England, and Yorkshire, subject to postcode and availability.
We agree the scope, price and timescale after an initial conversation and before work begins. Business Consultancy and Fresh Start are priced individually; the remedy membership and document pack below do not automatically cover these services.
Our role is practical organisation, planning and encouragement. Where specialist health or debt advice is needed, we help identify appropriate qualified support.
Start your Fresh Start enquiryAbout us
Accountability starts with us.
We hold ourselves to the same standards of honesty, fairness and responsibility that we expect from others.
FOF Consultancy grew from our founder’s direct experience of hardship and systemic failures, and a determination to turn that experience into practical support for others.
Behind every case is a person. Behind that person, there is often a family carrying the strain. We start by listening, understanding the circumstances and working towards a clear, practical way forward.
Our three service areas bring that purpose into everyday life: helping people pursue fair outcomes through Remedy & Advocacy, build opportunities through Business Consultancy, and create more stable, fulfilling lives through Lifestyle Consultancy and Fresh Start.
FOF is a private nonprofit organisation supported by the people. Our work centres on careful records, honest communication, due process and practical action. If evidence changes our view, we acknowledge it. If we make an error, we correct it.
“The one who states his case first seems right, until the other comes and examines him.”PROVERBS 18:17
Support the work
Help keep FOF available to the people.
As a private nonprofit organisation, FOF relies on public support. Some services require a contribution toward administrative expenses. We explain the scope and contribution before any work begins.
Make a donation
Support our wider work and help us keep practical assistance available. Choose an amount that works for you.
Ask how to donateFOF membership
£36 / month
Support for up to three cases each month, with a complete due process pathway for each accepted case: initial review, evidence and chronology, correspondence, response tracking and appropriate escalation.
Enquire about membershipDocument service pack
£360 one-off contribution
A practical set of several documents to carry with you, plus a set to keep at home. We’ll agree the documents and how they fit your circumstances before preparing the pack.
Enquire about the packEach matter is assessed individually. The membership limit refers to up to three new cases per month; timelines and available steps depend on the case, applicable rules and responses from other parties. Contributions support administration and do not guarantee a particular outcome. Please contact us for the full terms and payment arrangements.
Volunteer with FOF
Bring your skills.
Help your community move forward.
We are welcoming volunteers now: people with professional experience, lived experience and a commitment to positive change.
Administration
Help organise enquiries, correspondence, appointments and records.
Legal backgrounds
Contribute relevant research, document review and knowledge within your experience and an agreed role.
Social services backgrounds
Bring experience of family support, navigating services and understanding community needs.
Community changemakers
Offer your time, talents and local knowledge to help improve life in your community.
Tell us about your experience, the skills you would like to contribute, your availability, and whether you can help online or locally. We will discuss a suitable role and the support you need.
Express interest in volunteeringStart a conversation
Tell us what you need help with.
Tell us whether you need remedy, business or Fresh Start support, or would like to volunteer. Include a brief outline and any relevant deadline. We’ll let you know whether FOF can help and what information would be useful next.
fof-consultancy@proton.mePlease avoid sending sensitive records in your first email. We can discuss a suitable way to share documents after initial contact.
What to include
Your name, a safe way to contact you, a short account of the problem, any case reference and the next date that matters.
If there is an immediate danger or a court deadline, contact the relevant emergency service or a qualified adviser directly as well.